Return Policy

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Service-Based Business

Queflornphodeo provides social media marketing and promotion services. As a service-based business rather than a product retailer, traditional return policies for physical goods do not apply. However, we are committed to client satisfaction and have established clear policies regarding service cancellation, eligibility for refunds, and how we handle disputes.

Return and Refund Eligibility

Because our services are delivered digitally and based on time, expertise, and strategy, there are no returns of physical items. Instead, eligibility focuses on whether services have already been provided:

• Fees for services already rendered are generally non-refundable
• If you cancel before services begin, you may be eligible for a refund of amounts paid, minus any setup or onboarding fees specified in your agreement
• Partial refunds may be considered if a significant portion of the agreed services has not yet been delivered

Return Period

For the purposes of this policy, the timeframe to request a review of charges or seek a refund is limited:

• Refund requests must generally be submitted within 7 days of the billing date shown on your invoice
• Requests submitted after this period may not be eligible for review, except where required by applicable law

Conditions for Refunds

Any potential refund is evaluated based on the terms of your service agreement and the work already completed. When assessing a request, we may consider:

• The scope of services delivered up to the date of your request
• Customized work, campaign assets, or strategies that have already been created for your business
• External costs already incurred on your behalf, such as advertising spend or third-party tools, where applicable

Cost of Return or Cancellation

There are no shipping or handling fees, as our services are not physical goods. However, cancellation of ongoing services may involve:

• Early termination fees, where specified in your contract for multi-month agreements
• Retention of fees for work already performed or scheduled within the current billing cycle

Order Cancellation Policy

Clients may cancel services according to the terms outlined in their individual service agreements:

• Month-to-month agreements typically require 30 days written notice
• Multi-month contracts may have specific cancellation terms and early termination fees
• Cancellation requests must be submitted in writing via email to info-teams@queflornphodeo.world
• Services will generally continue through the end of the current billing period, unless otherwise agreed

Refund Process

If a refund is approved under this policy or your service agreement, it will be processed as follows:

• Refunds are issued to the original payment method used for the transaction, where technically possible
• Processing times may vary depending on your payment provider, but we aim to initiate approved refunds within a reasonable number of business days
• You will receive a confirmation email once your refund has been initiated

Non-Refundable Services

Certain services and fees are typically non-refundable, except where required by law or expressly stated otherwise in your contract. These may include:

• Completed service periods where agreed work has already been delivered
• Strategy development, consulting sessions, or audits already performed
• Setup, onboarding, or customization fees outlined as non-refundable in your agreement

Service Satisfaction and Dispute Resolution

We encourage you to contact us promptly if you have concerns about the services provided so we can look for a practical solution before considering cancellation or refunds:

• Contact us at info-teams@queflornphodeo.world to describe your concerns and provide relevant details
• We will schedule a call or meeting to discuss the issues within a reasonable time
• We may propose adjustments, additional deliverables, or an updated plan to address your expectations
• If we cannot reach a satisfactory resolution, we will review available cancellation and refund options under your agreement

General Legal Terms

This Return Policy is intended to complement, not replace, the terms set out in your individual service agreement and our Terms of Use. In the event of any inconsistency, the specific terms of your signed agreement will usually prevail. Nothing in this policy is intended to limit any statutory rights you may have under applicable law.

Contact for Cancellations or Refunds

To cancel services or request a refund, please contact us:

Queflornphodeo
5801 Osuna Rd NE Suite 103
Albuquerque, NM 87109
United States
Phone: +1 505 888 0500
Email: info-teams@queflornphodeo.world

We aim to respond to all cancellation and refund requests within 2 business days.